11/03/2025 às 13:18 QuickBooks

1-855-526-5749 How to Resolve QuickBooks error 15225?

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QuickBooks Error 15225 is a common issue that users encounter when attempting to download payroll or QuickBooks Desktop updates. This error typically arises due to network connectivity problems, misconfigured internet settings, or conflicts with third-party security software, which prevent QuickBooks from verifying the digital signatures of update files.

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Understanding the causes and solutions for this error is crucial for maintaining seamless accounting operations.Causes of QuickBooks Error 15225

Several factors can trigger Error 15225 in QuickBooks:

Outdated Digital Signature Certificate: QuickBooks relies on digital signatures to verify the authenticity of files. If the digital signature is outdated or invalid, QuickBooks may be unable to verify the files, leading to Error 15225.
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Firewall or Third-Party Software Interference: Firewalls or security software can block QuickBooks from accessing necessary files or the internet, resulting in update errors.
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Improper QuickBooks Installation: An incomplete or corrupted installation of QuickBooks can cause various errors, including Error 15225.
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Corrupted Windows Registry: Issues within the Windows registry can interfere with QuickBooks operations, leading to errors during updates.
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Network Connectivity Issues: Unstable or poor internet connections can hinder QuickBooks from verifying digital signatures during updates.
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Solutions to Resolve QuickBooks Error 15225

To address Error 15225, consider implementing the following solutions:

1. Install Digital Signature Certificate

Ensuring that QuickBooks has a valid digital signature certificate is essential for verifying the authenticity of update files. Follow these steps:

Locate the QuickBooks executable file:

Navigate to C:\Program Files\Intuit\QuickBooks and find QBW32.exe.

Access Properties:

Right-click on QBW32.exe and select Properties.

Install the Certificate:

Go to the Digital Signatures tab, select Intuit Inc., click Details, then View Certificate, and finally, Install Certificate.

Complete Installation:

Follow the prompts to finish the installation and restart your computer.

This process ensures that QuickBooks can verify the digital signatures of update files, preventing Error 15225.

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2. Add Intuit as a Trusted Site

Configuring Internet Explorer to recognize Intuit as a trusted site can prevent security settings from blocking QuickBooks updates. Here's how:

Open Internet Explorer:

Launch Internet Explorer and click on the gear icon (⚙) to access Internet Options.

Access Security Settings:

Navigate to the Security tab and select Trusted sites, then click on Sites.

Add Trusted Sites:

Enter https://www.intuit.com/ and https://www.intuit.ca/ (for Canadian users) and click Add.

Close and Apply:

Click Close, then Apply, and finally OK to save the changes.

By adding Intuit as a trusted site, you reduce the likelihood of security settings interfering with QuickBooks updates.

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3. Update QuickBooks in Safe Mode

Running Windows in Safe Mode with Networking can help isolate and resolve issues caused by third-party applications interfering with QuickBooks updates. Follow these steps: