QuickBooks Web Connector (QBWC) is an essential tool that facilitates communication between QuickBooks Desktop and web-based applications. However, users sometimes encounter QuickBooks Error QBWC1085, which occurs when the Web Connector fails to access or write to the log file. This error can disrupt the integration process and prevent QuickBooks from connecting to third-party applications.

In this blog, we will discuss the causes, symptoms, and step-by-step solutions to resolve QuickBooks Error QBWC1085 effectively.

What is QuickBooks Error QBWC1085?

QuickBooks Error QBWC1085 is associated with the QuickBooks Web Connector and occurs due to issues with the log file (QWCLOG.TXT). The Web Connector is a Microsoft Windows application that enables data exchange between QuickBooks Desktop and third-party web services.

When the QWCLOG.TXT file is inaccessible or corrupted, the Web Connector cannot function properly, leading to error messages such as:

• “QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.”
• “QBWC1085: QuickBooks was unable to write to the log file. It is recommended to enable logging.”
• “Exception TypeError: Unknown error in the Web Connector log file.”

Causes of QuickBooks Error QBWC1085

Several factors can trigger QBWC1085 error in QuickBooks, including:

1. Corrupt or damaged QWCLOG.TXT file – If the Web Connector log file is corrupted, QuickBooks cannot read or write data, leading to this error.
2. QuickBooks Web Connector unable to access the log file – Sometimes, permission-related issues restrict Web Connector from modifying the log file.
3. Conflict between Web Connector and third-party applications – If there’s an issue with an integrated application, the Web Connector may fail to function properly.
4. Multiple instances of QuickBooks Web Connector running – Running multiple sessions of Web Connector at once can cause conflicts.
5. Damaged QuickBooks Web Connector program – If the Web Connector itself is malfunctioning, it may cause the QBWC1085 error.
6. Windows user permission issues – Insufficient permissions can prevent QuickBooks from accessing required files.

Symptoms of QuickBooks Error QBWC1085

Users experiencing QBWC1085 error may notice the following signs:

✅ Error message pop-ups when launching QuickBooks or Web Connector

✅ Web Connector fails to connect with third-party applications

✅ QuickBooks Desktop crashes or freezes frequently

✅ Users cannot exchange data between QuickBooks and web services

✅ QuickBooks Web Connector fails to open or stops responding

If you notice any of these symptoms, follow the troubleshooting steps below to fix the issue.

How to Fix QuickBooks Error QBWC1085?

Here are step-by-step solutions to resolve QuickBooks Error QBWC1085:

Solution 1: Rename the QWCLOG.TXT File

Renaming the QWCLOG.TXT file helps QuickBooks Web Connector generate a fresh log file, resolving corruption issues.

Steps to rename QWCLOG.TXT file:

1. Close QuickBooks Desktop and QuickBooks Web Connector.
2. Open File Explorer and navigate to:
3. bash
4. CopyEdit
5. C:\ProgramData\Intuit\QBWebConnector\log
6. Locate QWCLOG.TXT and right-click on it.
7. Click Rename and change the file name to QWCLOG.OLD.
8. Restart QuickBooks Web Connector and check if the error persists.

Solution 2: Disable QuickBooks Web Connector from Startup

If you do not use Web Connector regularly, disabling it from startup can prevent the error.

Steps to disable QuickBooks Web Connector:

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Click the Startup tab.
3. Find and right-click on QuickBooks Web Connector.
4. Select Disable and close Task Manager.
5. Restart your computer and check if QuickBooks runs without errors.

Solution 3: Remove Unwanted Applications from QuickBooks Web Connector

If an integrated application is causing conflicts, removing it from the Web Connector can resolve the issue.

Steps to remove an application from Web Connector:

1. Open QuickBooks Web Connector.
2. In the Application List, find the third-party application causing the issue.
3. Click Remove next to the application name.
4. Restart QuickBooks and Web Connector to check if the issue is resolved.

Solution 4: Reinstall QuickBooks Web Connector

If the Web Connector itself is damaged, reinstalling it can resolve the error.

Steps to reinstall QuickBooks Web Connector:

1. Uninstall QuickBooks Web Connector

• Press Windows + R and type appwiz.cpl, then press Enter.
• Locate QuickBooks Web Connector, right-click it, and select Uninstall.

1. Download and Install the Latest Version

• Visit Intuit’s official website and download the latest QuickBooks Web Connector.
• Follow the on-screen instructions to install it.

1. Restart Your System and launch QuickBooks to verify if the error is fixed.

Solution 5: Run QuickBooks as an Administrator

Running QuickBooks with administrator privileges ensures that the Web Connector has full access to required files.

Steps to run QuickBooks as an Administrator:

1. Right-click on the QuickBooks Desktop icon.
2. Select Run as Administrator.
3. If prompted, enter administrator credentials and click OK.
4. Open Web Connector and check if the error persists.

Preventive Measures to Avoid QuickBooks Error QBWC1085

To minimize the chances of encountering QBWC1085 error in the future, follow these best practices:

✔ Regularly update QuickBooks Desktop and Web Connector

✔ Periodically check and clear QWCLOG.TXT files to prevent corruption

✔ Avoid running multiple Web Connector instances at the same time

✔ Use only trusted third-party applications with QuickBooks

✔ Ensure QuickBooks has administrator permissions for smooth operation

Final Thoughts

QuickBooks Error QBWC1085 is primarily caused by issues with the Web Connector log file, preventing QuickBooks from syncing with third-party applications. Fortunately, you can resolve this error by renaming the QWCLOG.TXT file, disabling the Web Connector from startup, removing unwanted applications, reinstalling Web Connector, or running QuickBooks as an administrator.

If you continue experiencing QBWC1085 error, it may be best to consult QuickBooks support or seek expert assistance.

For additional QuickBooks troubleshooting help, contact QuickBooks Support at +1-855-526-5749.